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Contacts

Instagram DM CRM: everyone your automations replied to

Instagram gives you a thread and a follower count. It does not tell you who asked for the pricing link three times, who clicked and went quiet, or who you can still message. Contacts does.

See it run

ContactDMsClicksForms
@mia.writesGUIDE211
@dan_makesPRICING110
@sarah.buildsGUIDE100
@mia.writes
  • Commented · GUIDE2d ago
  • Submitted a form2d ago
  • You can DM her for another 3h

Every automation reply is recorded against the person who triggered it.

How it works

1

It fills itself in

Nothing to set up. Every comment captured, DM sent, link clicked and form submitted is recorded against the person it happened to.

2

Search and star

Find someone by username or by the keyword they used. Star the ones worth coming back to, and add a private note only you see.

3

Open the history

The full timeline for one person: what they triggered, which A/B version they got, what they filled in, and when.

The 24-hour window, made visible

Instagram only permits a business to message someone within 24 hours of that person's last message, and gives you no way to see where that clock stands. It is the single most confusing rule in Instagram automation, because a message that simply does not arrive looks like a broken product.

Every contact shows whether the window is currently open. If a follow-up was skipped, this is where you find out why.

What it is not

It is not a scraper and not an audience export. It only ever contains people who chose to interact with one of your automations, built from what those automations already did.

What people use it for

Following up by hand

Find the people who clicked but never submitted, while you can still message them.

Finding your buyers

The ones who trigger PRICING twice in a week are telling you something.

Debugging an automation

When someone says it did not work, the timeline shows exactly what they got.

Remembering context

A private note beats scrolling a thread from six weeks ago.

Works with

You already have this data

Contacts is built from what your automations have been recording all along. Connect an account and it starts filling in with the first reply.
Connect your account

Ask for it

Need something that is not here yet?

Tell us what you were hoping to find. Requests from people who are still deciding are the ones that shape what gets built next, and they go straight to the person who writes the code. Leave an email and you get an answer, not a silent roadmap.

No account needed. We only use your email to reply about this request.

Bigger idea, or a build of your own? The full request page has more room.