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Quick replies

Instagram DM quick replies: one automation, three answers

A keyword tells you what someone typed, not what they want. Quick replies put two or three buttons under your DM and let the person sort themselves, then answer each one properly.

See it run

your account
Instagram
PRICING
Happy to help! Which one are you asking about?
CoachingThe courseJust browsing
The course is £120 and includes the templates. Here's the full outline 👇

Your automation fires and asks a question.

How it works

1

Write the question

Your normal DM, ending in a choice. "Which one are you asking about?" beats a wall of every price you charge.

2

Add the options

Up to four buttons, twenty characters each. Type the button and the reply it should send on the same row, because they belong together.

3

They tap, you answer

Instagram shows the buttons as chips under your message. A tap sends the matching reply straight back.

Why it is not a flowchart

Every tool in this category eventually ships a canvas with nodes and arrows, and every creator eventually abandons it. The conversation already is the flow: a message, some options, a reply per option.

One level deep covers the cases people actually build. If your funnel needs five branching levels, the problem is usually the funnel.

It does not double-fire

A tap is delivered to us as an ordinary message. Without care, a button called “Pricing” would also set off a PRICE keyword rule and the person would get two DMs at once.

An answer inside an open conversation is always handled first, and your keyword rules stay out of it. If they wander off and come back a day later, the flow has expired and their next message is read normally again.

What people use it for

Qualifying a lead

Budget, timeline, or which service. One tap tells you more than a paragraph they never write.

Multi-product pricing

Stop pasting every price. Let them pick the one they came for.

Routing to the right link

Course, coaching, or free guide. Three destinations, one automation.

Softening a no

"Just browsing" is a real answer. Give it a friendly reply instead of a hard sell.

Works with

Ask a better question

Add options to any DM automation from the builder. Pair them with contacts to see which option people pick most.
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